Return Policy

Effective Date:

At Washingherb, your satisfaction with our wardrobe consultation services is our priority. This Return Policy outlines our commitment to service quality and client satisfaction.

Service Satisfaction

We are committed to delivering exceptional wardrobe consultation services. If you are not satisfied with your consultation, please contact us within 7 days to discuss your concerns and explore resolution options.

Cancellation Policy

Consultations may be cancelled up to 48 hours before the scheduled appointment for a full refund. Cancellations made within 48 hours of the appointment are non-refundable but may be rescheduled once.

Rescheduling

Appointments may be rescheduled with at least 48 hours notice at no additional charge. We understand that schedules change and will work with you to find a convenient alternative time.

Refund Process

Eligible refunds are processed within 5-7 business days to the original payment method. Please note that consultation services rendered cannot be refunded, but we will work to address any concerns.

Non-Refundable Services

Completed consultation sessions, personalized style guides, and custom wardrobe plans are non-refundable as they represent delivered professional services and intellectual property.

Dispute Resolution

We encourage open communication to resolve any concerns. If you are unsatisfied with any aspect of our service, please contact us directly so we can address the issue promptly and professionally.

Questions About Returns?

For questions about our return policy or to discuss a service concern, contact us at clients@washingherb.world or call +1 310-313-2323.